Our goals:
- To help with onboarding & troubleshooting.
- Highly active team (high accountability no work = no pay)
- Develop community people trained (group of 4 to consult with each other)
- Facilitator role; he will supervise, review the analytics, and pay the correct amount of HNY to the supporters.
- Keeping the Wiki updated.
Some changes:
- We have reduced the number of Support members from 5 to 4.
- We have reduced the facilitator payment from 2000$ to 1400$ a month. ÂżWhy? Having to check 4 members instead of the whole community makes the task easier for the facilitator.
- Now, instead of reducing the payment in slow weeks, we will pay a fixed amount of 800$ a month per support member.
- New Task: Keeping the Wiki updated. Since members of this team are everywhere, and sometimes we will have slow weeks, @eenti had the idea to give one more responsibility to our members to keep them busy.
- New Task: Now, The facilitator has to do some Feedback sessions with the members one time a month.
We now have two new roles in our Swarm:
-
Senior Supporter: They are the permanent support team on 1hive.
Requirements:- Have vast knowledge about 1Hive
- Be available in the help channels and in Telegram
A member can be removed if: - If absent for more than five days (Without telling us)
- If someone violates our community covenant
- Voluntarily
-
Junior Supporter: This spot is going to keep the rotation like before (1 member per month)
The idea overall is to have a solid support team. We will continue to pay some rewards for people who are actively helping and that are no part of the swarm.
Senior Supporter:
Junior Supporter:
Facilitator:
With the current funding, and the current price of honey, this funding will help us last for two months.
Our latest proposal is here: Honey Pot (1hive.org)
Thanks to every member of the Swarm for the feedback @solarmkd @eenti @befitsandpiper @fabio @hernandoagf @stonky